Privacy Policy
Last updated: January 2025
Our Commitment to Your Privacy
At Sentir, we understand that your mental health journey is deeply personal. We are committed to protecting your privacy and ensuring your data remains secure, confidential, and under your control.
Information We Collect
Personal Information
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Emergency contact information (optional, for crisis support)
Health & Wellness Data
- Mood logs and emotional check-ins
- Journal entries and notes
- Photos and voice recordings you choose to add
- Gratitude entries and positive memories
Usage Information
- App usage patterns and feature interactions
- Device information (type, operating system)
- Location data (only with explicit permission)
How We Use Your Information
- To provide personalized emotional wellness support
- To generate insights about your emotional patterns
- To connect you with crisis resources when needed
- To improve and develop new features
- To send important updates about the service
We NEVER use your data for:
- Advertising or marketing to third parties
- Selling to data brokers or other companies
- Social comparisons or public sharing
- Training AI models without explicit consent
Data Storage & Security
Your data is protected using industry-standard security measures:
- End-to-end encryption for sensitive data
- Secure cloud storage with Supabase
- Media files stored securely on Cloudflare R2
- Regular security audits and updates
- Strict access controls and monitoring
Your Rights & Control
Access Your Data
Request a complete copy of all your personal data at any time.
Export Your Data
Download your data in common formats for portability.
Delete Your Account
Permanently delete your account and all associated data.
Modify Permissions
Control what data we collect and how it's used.
Crisis Support & Emergency Access
If you provide emergency contact information, we will only use it in situations where there is a serious risk to your safety or the safety of others. We follow strict protocols and legal requirements for any emergency disclosures.
Compliance & Legal
We comply with applicable data protection laws including:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- HIPAA considerations for health information
- Local privacy laws in your jurisdiction
Children's Privacy
Sentir requires users to be at least 13 years old. Users under 18 should have parental consent. We do not knowingly collect data from children under 13.
Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or in-app notification.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
Email: privacy@kayralabs.com
Company: Kayra Labs